DOMESTIC SHIPPING

Orders ship within 2-3 business days except for made-to-order and custom pieces. USPS Tracking information will be sent via email. If you would like your shipping expedited please contact us before purchasing the item and we will update shipping costs. In the unlikely event an order arrives damaged, please notify us within 24 hours of receipt.

CANADA & INTERNATIONAL SHIPPING

International shipping can take up to 4 weeks to arrive. We ship worldwide using USPS First-Class International without insurance. A signature might be required for some items. Please contact us if you need Express shipping. Buyers are responsible for all fees, taxes, and duties/customs that may apply. We are not responsible for any delays due to customs. In most cases, there is no issue when shipping a small order, but we cannot guarantee the time of delivery nor confirm there will be no other customs-related issues.

PACKAGING & GIFTS

All orders are carefully packed to ensure their safety. All jewelry comes in a gift box with our logo. If this is a gift, we gladly will include a gift note for the recipient. Just type your message in the box at checkout.

RETURN POLICY

I take pride in handcrafting each piece and want every customer to be completely satisfied with the jewelry and the buying experience. All sales are final. With that said, it is my priority to make sure you love your purchase and are excited to own and wear it. Should you have any concerns, please don’t hesitate to contact me within 2 days of receiving your order. I am always happy to resolve any issues. I truly want you to love my jewelry!

HANDMADE

Each piece is handcrafted by Lydia Tucci. Due to this nature, pieces can vary slightly in finishing marks, stone colors, and fabrication. 

CUSTOM DESIGN

Please email us if you are interested in having a custom piece designed. A 50% deposit for custom work is required and is non-refundable.

REPAIRS

Well-loved pieces can sometimes break, but in the unlikely event this occurs, we are happy to fix them. For any repairs please contact us directly at lydiatucci@gmail.com. Shipping, repair, and possible material costs will be determined. For missing earring matches, the replacement cost will be the cost of a single earring or 50% of the full retail price plus shipping costs. 

PRIVACY

We understand how important privacy is to our customers, any information that you provide with your order is confidential and will not be disclosed to other organizations or third parties. 

TERMS AND CONDITIONS

All content on this site, including, but not limited to informational content and graphic images is the copyright of LYDIA.TUCCI and may not be reproduced in any manner without express written consent.